Background

Terms of Sale of the Online Course

Date of publication: 01.05.2025

I. General Provisions

  1. These Terms and Conditions define the rules for purchasing and using online courses available on the Aesthy educational platform, operating at www.aesthy.md.
  2. The seller of the courses is AESTHY SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, headquartered in Warsaw, ul. Jana Ostroroga 21/7, 01-163 Warsaw, registered under KRS number 0001161948, NIP: 5273156525.
  3. Customers may contact the Seller via email: hello@aesthy.md.
  4. By completing the purchase, the Customer agrees to abide by these Terms and Conditions.

II. Course Purchase

  1. Courses can be purchased through online payment methods, including payment cards or the PayU platform.
  2. After the payment is successfully processed, the Customer will receive access credentials to the Aesthy course platform at the email address provided in the order.
  3. If the message does not appear in the inbox, it is recommended to check the “spam” or “promotions” folder.
  4. The Customer may request a VAT invoice — it is sufficient to provide the necessary billing information when placing the order.

III. Course Use

  1. Once the Customer's account is activated, access to the course materials is granted immediately.
  2. The access period for the course is 12 months from the date of purchase.
  3. The course is intended for use by one individual only. If multiple people wish to use the course, additional access licenses must be purchased.

IV. Refunds

  1. Pursuant to Article 38(13) of the Polish Consumer Rights Act, the right to withdraw from the contract and receive a refund does not apply once the service has begun with the consumer’s explicit consent before the withdrawal period expires, and the consumer has been informed about the loss of the withdrawal right — which applies to the immediate granting of access to the course after purchase.

V. Complaints

  1. The Customer has the right to file a complaint related to the purchase or functioning of the course.
  2. Complaints should be sent to: hello@aesthy.md.
  3. Complaints will be reviewed within 14 business days from the date of receipt.

VI. Contact

If you have any questions, comments, or technical issues, please contact us at: hello@aesthy.md.

VII. Personal Data Protection

Customer personal data is processed in accordance with applicable law, including Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR). Detailed information regarding data processing is available in the Privacy Policy at www.aesthy.md.

VIII. Final Provisions

  1. In matters not regulated by these Terms and Conditions, the provisions of Polish law shall apply.
  2. These Terms and Conditions are effective from the date of their publication on the Aesthy website.